SaginawRecruiter Since 2001
the smart solution for Saginaw jobs

Remote Experienced Tax Expert I Seasonal

Company: Intuit
Location: Saginaw
Posted on: October 11, 2020

Job Description:

Overview

If youre a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. Youll advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. Youll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring

* College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax * Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules * Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required. * Prior tax preparation experience in a tax practice or retail setting required. * PTIN required * Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA * Strong customer service skills with ability to empathize and instill confidence * Ability to work within a team to assist in preparation of accurate tax returns in a timely manner * Strong Research skills and the ability to quickly use online resources to find answers * Critical thinking and problem solving * Persistence and determination * Willingness to utilize audio/visual tools to communicate with customers

* Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well * Friendly and reassuring on camera

* Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead

* This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns * Compiling/preparing tax returns for TurboTax Customers * Gathering/organizing and accurately entering customer data in the federal and state tax returns for review * Communicate directly with the customer as needed * Coordinate customer meetings and follow-up * Communicate updates to credentialed tax experts on assigned customers * Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations * Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries * Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

* Accurate and complete customer data entered in tax returns for credentialed tax expert review * High quality customer interactions and experiences * Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions * Proficient with technology and solid knowledge of computer operations and software. * Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer * Document customer interactions * Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Saginaw , Remote Experienced Tax Expert I Seasonal, Accounting, Auditing , Saginaw, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Accounting, Auditing Jobs


Dedicated CDL-A Drivers - Cash Referral Program (Flat Rock,MI)
Description: Dedicated Truck Driver Jobs with More Home Time - Class A CDL Drivers Hiring CDL-A Truck Driversfor our Dedicated Jobs Trucking is one of the safest bets as it relates to jobs. The country will always
Company: C.R. England
Location: Flat Rock
Posted on: 10/19/2020

Governmental Audit Specialist
Description: Tasks Serves as a subject matter expert in discipline or industry Demonstrates excellence in most advanced technical skills Complies with pronouncements of professional and other regulatory groups, and (more...)
Company: UHY Advisors
Location: Sterling Heights
Posted on: 10/19/2020

Credentialed Virtual Tax Professional - CPA, Enrolled Agent or Attorney
Description: OverviewIf you are a highly motivated individual with an active unrestricted credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their (more...)
Company: Intuit
Location: Imlay City
Posted on: 10/21/2020


Business Leaders
Description: Own A Franchise40 BUSINESS CATEGORIESPROVEN BUSINESS MODELSFIND OUT HOW BUSINESSOWNERS CAN EARN MOREHave you ever thought about owning your own business If so, now is the perfect time to look into franchise (more...)
Company: WilliamsonHeckt
Location: Detroit
Posted on: 10/21/2020

Earn cash this Fall. Deliver with Uber!
Description: Deliver with Uber. Earn on your schedule. 10 Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekendsit 38 039 s up to you. 10 Earn Good Money. Youll earn by (more...)
Company: Uber Eats
Location: Saline
Posted on: 10/19/2020

Remote Experienced Tax Associate - Seasonal
Description: OverviewIf you---re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.-- You---ll advance (more...)
Company: Intuit
Location: Battle Creek
Posted on: 10/21/2020

Business Leaders
Description: Own A Franchise40 BUSINESS CATEGORIESPROVEN BUSINESS MODELSFIND OUT HOW BUSINESSOWNERS CAN EARN MOREHave you ever thought about owning your own business If so, now is the perfect time to look into franchise (more...)
Company: WilliamsonHeckt
Location: Troy
Posted on: 10/21/2020

Compliance Support Specialist
Description: The Compliance Support Specialist will be responsible for conducting self-tests to ensure that the Customer Engagement Center procedures and practices remain in accordance with best practices and/or local, (more...)
Company: FlagStar Bank
Location: Troy
Posted on: 10/21/2020

Mail Processor - Postal Service
Description: MAIL PROCESSOR - POSTAL SERVICE NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY br br The Postal Service is the largest government related agency in terms of employees. The Postal Service (more...)
Company: USA Labor Services
Location: Livonia
Posted on: 10/21/2020

Macy's Seasonal Barista - Starbucks, Part Time: Somerset Collection
Description: The Seasonal Barista sells and creates Starbucks coffee beverages following Starbucks standards providing exceptional customer service through product knowledge and Magic selling. Perform other duties (more...)
Company: Macy's
Location: Troy
Posted on: 10/21/2020

Log In or Create An Account

Get the latest Michigan jobs by following @recnetMI on Twitter!

Saginaw RSS job feeds