Medical Assistant

Company: Covenant HealthCare
Location: Saginaw
Posted on: June 14, 2022

Job Description:

*_Summary: _*
* The Physician Office Clerical/Clinical MA demonstrates excellent customer service performance in that his/her attitude and actions
* are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant and the commitment to
* Keeping Our Promise of Caring. This individual is responsible for appropriately scheduling patient appointments and adequately
* verifying/updating and entering patient demographic and insurance information in a manner that minimizes errors/rework and
* maximizes revenue for services provided. Individual is responsible for clinical assistance to physicians. Observes strict patient
* confidentiality and adheres to policies and procedures.

*_Responsibilities: _*
* Schedules office appointments, referrals/ authorizations and outpatient diagnostic testing for patients
* Assures proper filing of test results, hospital information and other pertinent information in patient chart
* Obtains/verifies/updates patient demographic information and obtains/verifies insurance eligibility and benefits, entering necessary
* updates to system for billing purposes
* Processes/tracks medical "release of information requests" consistent with HIPAA and other requirements
* Distributes charts to providers in a manner that minimizes patient wait times
* May determine, enter and collect for patient out-of-pocket costs, including prior outstanding balances, at time of visit
* Balances daily cash and prepares/delivers bank deposit
* Answers the telephone and provides appropriate information and/or directs calls to appropriate provider/staff member
* Manages multiple phone lines
* Continually identifies and/or recommends ways in which front desk and/or departmental tasks/process may be streamlined to gain
* Participates in staff meetings, in-service programs and continuing education activities as necessary
* Meets competency requirement expectations
* Under the guidance of the Practice Manager, assists in maintaining all CLIA, OSHA, HFAP and Corporate Compliance regulations
* Initial patient assessment, takes vitals, patient history, assist with office procedures
* Responsible for prescription refills and triaging patient calls and responding as appropriate
* Contributes to physician practice success targets for customer/patient satisfaction and net operating margin
* Orders supplies within budgetary constraints
* Greets and services patients and visitors in a courteous, professional manner
* Ensures that customer needs are addressed and expectations are met and/or exceeded
* Performs other duties as assigned'
'Work Location: *One locationWork Remotely*

* No
* CHAdmJ

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Disability insurance
* Flexible spending account
* Health insurance
* Life insurance
* Paid time off
* Parental leave
* Retirement plan
* Tuition reimbursement
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday

Education:
* High school or equivalent (Preferred)

License/Certification:
* BLS Certification (Preferred)
* Certified Medical Assistant (Preferred)

Work Location: Multiple Locations

Keywords: Covenant HealthCare, Saginaw , Medical Assistant, Healthcare , Saginaw, Michigan