Medical Assistant

Company: Covenant HealthCare
Location: Saginaw
Posted on: November 17, 2022

Job Description:

_Summary: _ The Physician Office Clerical/Clinical MA demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant and the commitment to Keeping Our Promise of Caring. This individual is responsible for appropriately scheduling patient appointments and adequately verifying/updating and entering patient demographic and insurance information in a manner that minimizes errors/rework and maximizes revenue for services provided. Individual is responsible for clinical assistance to physicians. Observes strict patient confidentiality and adheres to policies and procedures. _Responsibilities: _ Schedules office appointments, referrals/ authorizations and outpatient diagnostic testing for patients Assures proper filing of test results, hospital information and other pertinent information in patient chart Obtains/verifies/updates patient demographic information and obtains/verifies insurance eligibility and benefits, entering necessary updates to system for billing purposes Processes/tracks medical "release of information requests" consistent with HIPAA and other requirements Distributes charts to providers in a manner that minimizes patient wait times May determine, enter and collect for patient out-of-pocket costs, including prior outstanding balances, at time of visit Balances daily cash and prepares/delivers bank deposit Answers the telephone and provides appropriate information and/or directs calls to appropriate provider/staff member Manages multiple phone lines Continually identifies and/or recommends ways in which front desk and/or departmental tasks/process may be streamlined to gain Participates in staff meetings, in-service programs and continuing education activities as necessary Meets competency requirement expectations Under the guidance of the Practice Manager, assists in maintaining all CLIA, OSHA, HFAP and Corporate Compliance regulations Initial patient assessment, takes vitals, patient history, assist with office procedures Responsible for prescription refills and triaging patient calls and responding as appropriate Contributes to physician practice success targets for customer/patient satisfaction and net operating margin Orders supplies within budgetary constraints Greets and services patients and visitors in a courteous, professional manner Ensures that customer needs are addressed and expectations are met and/or exceeded Performs other duties as assigned''Work Location: One locationWork Remotely No CHAdmJJob Type: Full-timePay: $16.00 - $20.00 per hourBenefits: 401(k) 401(k) matching Dental insurance Disability insurance Flexible spending account Health insurance Life insurance Paid time off Parental leave Retirement plan Tuition reimbursement Vision insuranceSchedule: 8 hour shift Day shift Monday to FridayEducation: High school or equivalent (Preferred)License/Certification: BLS Certification (Preferred) Certified Medical Assistant (Preferred)Work Location: Multiple Locations

Keywords: Covenant HealthCare, Saginaw , Medical Assistant, Healthcare , Saginaw, Michigan