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Customer Service Representative

Company: Kforce Technology Staffing
Location: Saginaw
Posted on: November 7, 2019

Job Description:

RESPONSIBILITIES:Kforce has a client in search of a Customer Service Representative in Saginaw, Michigan (MI).Duties:* Responsible for Service Desk Inbound Customer calls and ticket creation and/or performs lower level technical activities for a single (or multiple) technologies/customers* Follows basic technical procedures for incident triage* Follows basic technical procedures for single user MACDs* Works under supervision of other team membersREQUIREMENTS:* Associate's degree or 2 or more years of relevant experience* Has exposure to ITIL methodology* Experience working with computers* Basic customer service phone skills* Excellent communication and interpersonal skills* Data entry skills* Problem solving skills* Multi-tasking skills* Customer Service skills* Experience with MS Office and/or GSuite* The ability to speak multiple languages desiredKforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. - provided by Dice

Keywords: Kforce Technology Staffing, Saginaw , Customer Service Representative, IT / Software / Systems , Saginaw, Michigan

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