Company: Covenant HealthCare
Posted on: May 16, 2020
PART TIME BENEFITED
The Hospital Medical Social Worker demonstrates excellent customer
service performance in that his/her attitude and actions are at all
times consistent with the standards contained in the Vision,
Mission and Values of Covenant HealthCare and the commitment to
Extraordinary Care for Every Generation. This individual is
responsible and available on an as needed basis for psychosocial
assessment, counseling, intervention and complex discharge planning
for patients and families.
The Social Worker works independently in a professional capacity to
assess patients who present with psychosocial concerns. Referrals
may come from physicians, nurses, Case Managers or others on the
treatment team. Families and patients may also request services
directly. The scope of the Hospital Medical Social Worker s
assignment may include unit specific or illness- specific roles.
The Hospital Medical Social Worker provides intervention to address
and ameliorate identified concerns and may also make
recommendations to the Multidisciplinary Care team on issues of a
psychosocial nature. Intervention modalities may include
individual, family and group psychotherapeutic interventions,
crisis intervention, bereavement counseling, education,
interventions to restore the capacity for social functioning, case
management, referral, coordination of services and advocacy. The
Hospital Medical Social Worker may also provide education and
training activities for patients, families or staff on areas of
When illness or injury necessitates life changes, the Social Worker
intervenes by assisting families to make decisions, access
resources and cope with the resultant life adjustments. When
patient or family difficulties interfere with treatment, discharge
planning, informed consent or physician/ patient communications,
the Social Worker is available to assist with assessing the
barriers and through therapeutic relationship building, makes
recommendations or interventions to address and resolve the
barrier. The Medical Social Worker assists patients and families to
cope with hospitalization and may help with tangible needs that
impact on their ability to support the patient or contribute to a
safe discharge plan for the patient. This may include assisting
families with lodging or basic needs, or helping families to access
appropriate resources for these needs. The Social Worker provides
consultation and recommendations on psychosocial issues that affect
the daily challenges to service provision at the request of
Physicians, Case Management Specialists, Unit Managers, Nursing
staff and other members of the healthcare team and through on-going
relationship building with other disciplines and on their assigned
The Social Worker must be able to assess the plan of care for
patients in the following categories:
Neonatal/Newborn (birth 30 days) - PEDS, NICU, OB, ECC
Infant (30 days 1 year) - PEDS, NICU, ECC
Pediatric (1 12 years) - PEDS, ECC
Adolescent (13 17 years) - PESD, OB, M/S, CC, ECC
Adult (18 64 years) - OB, M/S, CC, ECC
Geriatric (65+ years) - OB, M/S, CC, ECCThe Hospital Medical Social
Worker demonstrates excellent customer service performance in that
his/her attitude and actions are at all times consistent with the
standards contained in the Vision, Mission and Values of Covenant
HealthCare and the commitment to Extraordinary Care for Every
Generation. This individual is responsible and available on an as
needed basis for psychosocial assessment, counseling, intervention
and complex discharge planning for patients and families.
Demonstrates excellent customer service.
Contributes to organization success targets for patient
satisfaction by meeting the Clinical Resource Management
Expectations for Customer Satisfaction.
Contributes to organization success targets for net operating
margin by responding in a timely and effective manner to Social
Ensures the availability of accurate and timely information through
documentation and effective communication with other staff.
Demonstrates age specific competency in the selected age groups:
newborn, infant, pediatric, child, adolescent, adult, and
On a referral basis, provides psychosocial assessment of the
identified patient/ family. Identifies problems, needs and
strengths. Collaborates with patient/ family to develop a plan to
address identified concerns.
Collaborates with the Physician, Case Manager and Nursing on cases
with complex pscyhosocial needs or social barriers to appropriate
and timely discharge.
Based upon the psychosocial assessment and multidisciplinary care
planning, provide psychosocial intervention to patients and
families which may include individual, family and group
psychotherapeutic interventions, crisis intervention, bereavement
counseling, education, interventions to restore the capacity for
social functioning, case management, referral, coordination of
services and advocacy.
Makes recommendations to the Physician, Unit Manager, and / or
Multidisciplinary Team on patient care, education or discharge
needs based upon assessment and findings.
Arranges placement in Psychiatric, Substance Abuse or specialized
Facilitates specialized resources and assists patients with
accessing these resources.
Facilitates and or participates in multidisciplinary care
conferences as needed for complex cases.
Attends Rounding on the Units, as assigned and according to
Develops effective working relationships within the assigned units
to improve communications and advocate for patients.
Serve as liaison between patients, families and community resource
agencies. Develops and maintains knowledge of relevant community
Documents psychosocial assessment, findings, recommendations,
interventions and outcomes in the medical record according to
established policy and procedure.
The Social Worker may follow up with patients post discharge to
assess outcomes, initiate appropriate interventions, and identify
opportunities for improvements in care process.
Maintains patient confidentiality according to all applicable laws,
policies and regulations.
Serves as a patient and family advocate. Is aware of the patient s
diagnosis, prognosis, and insurance or other resources
Participates in Social Work and Department meetings.
Participates and assists with Ethics Committee referrals on
Engage in continuing education to improve knowledge, skills and
maintain CEU s for licensure.
Provides consultation to Units and programs on issues of a
psychosocial nature, including practice and policy development.
Demonstrates excellent communication skills, negotiation skills,
diplomacy and assertiveness.
Builds and nurtures professional, effective relationships with all
members of the Healthcare team.
Manages conflict effectively, striving for win-win outcomes.
Serves as a patient and family advocate. Is aware of the patient s
diagnosis, prognosis and insurance benefits available. Works to
maximize positive outcomes.
Serves as a resource to the health care team related to discharge
planning, utilization management, case management and patient
pathways specifically on issues of a psychosocial nature.
Masters degree in Social Work from an accredited school of social
work is required.
Current master s level clinical license with State of Michigan
required or able to obtain within 6 months of hire (Licensed or
Minimum of three years experience in a Healthcare facility or
related community agency preferred.
Covenant HealthCare is an equal opportunity employer.
Keywords: Covenant HealthCare, Saginaw , MSW, Other , Saginaw, Michigan
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