SaginawRecruiter Since 2001
the smart solution for Saginaw jobs

Experienced Tax Expert I

Company: Intuit
Location: Saginaw
Posted on: November 15, 2020

Job Description:

Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.  You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring College degree a plus.  The ideal candidate will have a background in business, finance, accounting, or tax

Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

Prior tax preparation experience in a tax practice or retail setting required.

PTIN required

Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

Strong customer service skills with ability to empathize and instill confidence

Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

Strong Research skills and the ability to quickly use online resources to find answers

Critical thinking and problem solving

Persistence and determination

Willingness to utilize audio/visual tools to communicate with customers  Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

Friendly and reassuring on camera

Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

Compiling/preparing tax returns for TurboTax Customers

Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

Communicate directly with the customer as needed

Coordinate customer meetings and follow-up

Communicate updates to credentialed tax experts on assigned customers

Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

Accurate and complete customer data entered in tax returns for credentialed tax expert review

High quality customer interactions and experiences

Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

Proficient with technology and solid knowledge of computer operations and software.

Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

Document customer interactions

Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Saginaw , Experienced Tax Expert I, Other , Saginaw, Michigan

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Work in Retail? Earn Extra Cash Delivering Groceries
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you''re (more...)
Company: Shipt
Location: Saginaw
Posted on: 11/28/2020

CDL-A Driver
Description: Job Description: Hiring all throughout Michigan Lanes originate in Marion IN delivering to stores in Indiana, Michigan, and Western OH. There is an average of 15 stops per week.
Company: C.R. England
Location: Saginaw
Posted on: 11/28/2020

HIRING: CDL Drivers
Description: Hiring CDL drivers in your area. Apply once and choose a trucking job that works for you. Get home when you want to, and get paid what you deserve
Company: Live Trucking
Location: Saginaw
Posted on: 11/28/2020


Certified Nursing Assistant (CNA) - Part Time/Aftns - Saginaw, MI
Description: Pay 13.92/hour - 2p-10:30p Shift Position Details Pay 13.92/hour - 2p-10:30p Shift Job (more...)
Company: Samaritas
Location: Saginaw
Posted on: 11/28/2020

Be a Shipt Shopper, AKA paid grocery pro
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you''re (more...)
Company: Shipt
Location: Saginaw
Posted on: 11/28/2020

HIRING: Truck Drivers
Description: Hiring CDL drivers in your area. Apply once and choose a trucking job that works for you. Get home when you want to, and get paid what you deserve
Company: Live Trucking
Location: Saginaw
Posted on: 11/28/2020

Direct Sales Supervisor
Description: At A Glance A supervisory role with 70 in the field and 30 spent in the office, leading and coaching a team of 8-12 Outside Sales Representatives selling core residential product including, Cable (more...)
Company: SPECTRUM
Location: Saginaw
Posted on: 11/28/2020

Truck Drivers
Description: Hiring CDL drivers in your area. Apply once and choose a trucking job that works for you. Get home when you want to, and get paid what you deserve
Company: Live Trucking
Location: Saginaw
Posted on: 11/28/2020

FSW A HARRISON
Description: Description br br br br COVENANT HEALTHCARE br br US:MI:SAGINAW br br VARIABLE SHIFT br br OCCASIONAL br br br br Summary: br This position is responsible for being proficient (more...)
Company: Covenant Healthcare
Location: Saginaw
Posted on: 11/28/2020

Dedicated, Regional & OTR Truck Driving Jobs
Description: Hiring CDL drivers in your area. Apply once and choose a trucking job that works for you. Get home when you want to, and get paid what you deserve
Company: Live Trucking
Location: Saginaw
Posted on: 11/28/2020

Log In or Create An Account

Get the latest Michigan jobs by following @recnetMI on Twitter!

Saginaw RSS job feeds