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Clinical Services Line Manager

Company: Hope Network
Location: Saginaw
Posted on: June 1, 2021

Job Description:

Hope Network Behavioral Health Services (BHS) provides a full range of services for persons with severe and persistent mental illness and/or individuals with emotional well-being needs to achieve a maximum level of independence, community integration, and satisfaction with life. Our continuum of care stretches across the state assisting persons with intensive and varying acuity needs. Whether someone needs 24 hour therapeutic supports, personal care, community living support, benefit and service brokering, brief or short-term counseling, or any of our many community services, our behavioral health team is there to serve. We do all of this because we believe every person can be more, can do more, can go further than anyone ever imagined. We help people overcome.

The Clinical Services Line Manager is a key associate at Hope Network whose primary responsibilities include: Oversight and overall management of one or more clinical programs. Meeting performance targets set by the Leadership Team related to services provision, quality assurance and fiscal viability. Plan, organize, and direct service provision, protect the rights of persons served, develop and maintain budgets, allocate resources, assess and document the progress of persons served, facility expanded program and community resources. Hire, train, coach and mentor direct care staff so that consumers receive care consistent with their personal plans and goals. Must have a high degree of personal integrity, generate positive energy and make a difference every day.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: This is not intended to be an exhaustive listing of job functions. This job description in no way states or implies that these are the only duties to be performed by this employee. The employee is required to follow any other instructions and to perform any other duties as assigned by management.

1. Implement program goals, creating a recovery model of progressive care and ensuring an adequate and focused individualized treatment modality.

2. Embraces the concept of Recovery by providing a stable and safe environment and support the engagement of meaningful activities.

3. Monitor program quality daily using designated checklists, audit tools and engagement.

4. Participate, as requested, in Person-Centered Planning meetings, oversee the implementation of the consumers individualized treatment plan, evaluated effectiveness of treatment plan goals and interventions, and make recommendations to case manager concerning amendments, as needed.

5. Manage the provision of community living supports and personal care services which include, but are not limited to, the engagement of consumers in problem solving, skill training, and side-by-side activities.

6. Monitor emergency crisis protocols according to accepted crisis intervention methods and techniques; coordinate with other services, as needed.

7. Maintain quality assurance protocols evidenced by: facility records audit, physical facility audit, facility vehicle audit, resident chart audit, claims verification audit, and external audits. In-service personnel around compliance requirements specific to service area and client related documentation.

8. Oversee monitoring procedures to detect compliance problems and take adequate steps to correct any identified compliance problems and prevent the recurrence of such problems in the future.

9. Performs any other function deemed appropriate and assigned by the supervisor.

Educational / Talent Requirements:

1. Qualified Mental Health Professional (QMHP) Bachelor Degree

2. Fully licensed Mental Health Professional LMSW, preferred

Work Experience Requirements:

1. Two (2) years of management or supervisory experience.

2. At least one year prior employment experience in a human service area or business field.

3. Prior experience in mental health or rehabilitation setting preferred.

4. Familiar with Integrated Care and Duel Diagnosis Treatment (IDDT)

5. Knowledgeable about Stages of Change, Trauma Informed Care, Seeking Safety, Family Psycho Education.

6. Maintain a valid motor vehicle operator license with driving records acceptable according to Hope Network policy.

1st Regular Full-Time

Keywords: Hope Network, Saginaw , Clinical Services Line Manager, Other , Saginaw, Michigan

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