Join Our Community of Food
The primary purpose of this position is to develop and manage
established as well as new customers, by selling food and non-food
items to achieve sales and profitability goals. Primary areas of
responsibilities are: • Primary owner of customer relationship •
Selling, and engaging customers in value added activities. •
Leveraging other resources to assist with top penetration
opportunities and new accounts opening USF has a comprehensive
training program for the Territory Manager position. In many cases,
newly-hired TMs will be classified as TM Unassigned (E8072) until
the employee successfully completes the training program and is
assigned to a territory. After that, the employee may be moved into
the TM (E7172) role.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Primary owner of Customer Relationship:
- Develop and grow existing customers and maximize profitable
sales; make sales presentations to all customers on an agreed-upon
and consistent basis.
- Manage deliveries to the routing schedule published by the
transportation department; troubleshoot any problems that occur
during the order process (e.g., delivery mispicks, short on loads,
- Communicate and collect accounts receivable as necessary,
working with the credit department and client; collect all balances
due based on approved credit terms. Focused on selling, and
engaging customers in value add activities.
- Research customer business needs and develop mix of products
and service to meet needs; evaluate market trends, recommend
products to customers, and utilize sampling and product cuttings,
based on business needs and goals.
- Answer customers' questions about products, prices,
availability, and product uses. Provide product information and
practical training to customer personnel. - Be informed of market
conditions, product innovations, and competitors' products, prices,
and sales; share information with customers as part of value-added
services provided. Leverage other resources to assist with top
penetration opportunities and new accounts opening
- Develop new business; identify prospective customers by
utilizing market intelligence databases, as well as business
directories, following leads from existing clients, participating
in organizations and clubs, and attending trade shows and
- Participate in division activities (e.g., sales meetings, food
shows, promotion programs) in order to promote sales, increase
product knowledge, and maintain good customer relations.
- Leverage Customer Solutions Coordinators and Sales
Coordinators to reduce time on administrative tasks (e.g., special
orders) and order-taking, processing credits and pick-up
- Leverage Business Solutions Specialists, New Business
Managers, Business Development Managers/Specialists, and Culinary
Specialists, to promote account penetration and new account
acquisition and development.
- Perform administrative duties, such as preparing sales budgets
and reports, maintaining sales records, preparing price quotes and
menu suggestions, and filing reports.
Qualifications - External Education/Training: High School
diploma; Bachelor’s degree in Business/Marketing or equivalent
Related Experience: A minimum of one year of sales (foodservice
industry preferred) or culinary/restaurant management experience
Excellent oral and written communication skills, as well as
customer service and presentation abilities.
Should also have demonstrated problem solving ability and
negotiation skills. Must have proficient computer skills; will need
to be familiar with Microsoft Office products (e.g., Excel,
Physical Requirements: Frequently outside the office environment
working in the field in variable weather and temperature
conditions. Some repetitive motion in operating laptop
Required to operate motor vehicle and frequently transition from
May frequently lift/carry up to 50 lbs and occasionally
lift/carry up to 75 lbs.
Candidates who have received a DUI conviction for drug or
alcohol within the last three years will not be considered as
***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender
Identity/National Origin/Protected Veteran/Disability Status***
Orientation/Gender Identity/National Origin/Protected