FULL TIME BENEFITED
The role of the Health Unit Coordinator includes a variety of
receptionist, secretarial, and unit operational duties for an
assigned patient care unit. A primary aspect of this role includes
positive relations with patients, guests, physicians, co-workers
and other departments.
The Health Unit Coordinator demonstrates excellent customer
service performance in that his/her attitude and actions are at all
times consistent with the standards contained in the Vision,
Mission and Values of Covenant HealthCare and the commitment to
Extraordinary Care for Every Generation
Contributes to organization success targets for net operating
Participates in cost containment efforts through efficient use
of supplies, services, and time management.
Adheres to unit/department budgetary practices.
Remains flexible in cooperation with 24-hour staffing patterns
and scheduling needs for provision of care in all inpatient
Models Covenant's Mission, Vision and Values of keeping our
commitment to Extraordinary Care for Every Generation.
Demonstrates excellent customer service.
Establishes and maintains effective working relationships with
all health care team members, patients, and families.
Has contact with patients, families, and multidisciplinary staff
and is able to facilitate admissions, discharges, and daily care by
the team according to guidelines as defined by Covenant
EMR Clinical Support
With key responsibilities for smooth, accurate, and timely
patient flow, the HUC will accept calls and record patient
information from patient placement regarding admissions and
transfers. Discharges are to be entered immediately into the EPIC
Supports patient care delivery by monitoring HUC worksheets;
performs electronic chart checks every 1-2 hours; reviews orders
for timely renewal.
Maintain daily ADT census flow.
Initiates, assembles, and maintains the patient chart, admission
folders for patients, and thank you cards. Monitors location of
chart at all times.
Prepares charts at the point of patient discharge or expiration
for pickup by Health Information Management.
Notifies RN when Physician is rounding.
Updates assignment sheets and validates staffing with schedules,
assignment sheets and shift administrator or staffing coordinator.
Assists in calling in and/or calling off staff as requested.
Answers patient call lights in a timely fashion and informs
appropriate caregiver of the need.
ECC: Maintains on-call physician log, Facility Charge
Calculator, review trauma and code 180 notes for completion.
Unit Appearance & Stocking
Assists with overall unit appearance including cleaning desk
area, microwaves and refrigerators. Monitors and assists with:
maintenance of dirty utility room; checking; assists stocking
Maintains appropriate levels of office supplies and patient
education materials, orders & stocks as needed.
Tracks & Monitors
Daily regulatory checks including refrigerator temperature
checks, daily weights, restraint required documentation.
Monitor &/or enter charges for sitters, blood
administration, isolation, and others as assigned.
Promotes a constructive and positive atmosphere within the work
area by demonstrating the ability to cooperate with and assist
fellow health team members as well as patients and their
Daily references Health Unit Coordinator Role Responsibility
Checklist to ensure duties are completed each shift.
Other duties as assigned
High School diploma required.
Completion of Medical Terminology course required or within 6
months of hire or transfer.
Health Unit Coordinator Course or commensurate experience
Graduate of a Medical Office Professional course or completion
of Medical Assistant Program preferred.
Attending unit conferences, required competencies, in-service
programs, annual mandatory education, competencies and continuing
education activities to meet the organization's expectations.
One year of experience in a healthcare setting preferred.
Basic computer skills.
Knowledge of standard office equipment.
Excellent oral and written communication skills.
Demonstrated organizational skills.
Ability to type 25 words per minute.
Sound judgment in handling confidential or sensitive issues and
Excellent time management, to achieve maximum productivity.
Attentive to detail.
WORKING CONDITIONS/PHYSICAL DEMANDS
Ability to maintain punctual attendance consistent with the ADA,
FMLA, and other federal, state, and local standards.
Constant standing and walking
Frequent pushing, pulling, twisting, reaching, handling,
Frequent talking, hearing, near vision, midrange vision, far
Frequent depth perception, visual accommodation, color vision
and field of vision
Occasional lifting up to 25 lbs.
Occasional sitting, lifting, carrying, climbing, balancing,
Occasional kneeling, crouching and squatting
NOTICE REGARDING LATEX SENSITIVITY IN APPLICANTS FOR
It has been determined that Covenant HealthCare cannot provide a
latex safe or latex free work environment at any of its facilities.
Unfortunately, that means that any individual, including an
applicant or an employee, is likely to be exposed to latex while on
Covenant's premises. Therefore, latex tolerance is considered to be
an essential function for any position with Covenant.