Clin CLER Med Asst Victor
Company: Covenant Healthcare
Posted on: June 7, 2021
FULL TIME BENEFITED
The Clinical/Clerical role appropriately cares for patients of
all ages; assists providers in procedures; accesses appropriate
reference/resource manuals as needed; accurately documents all
patient care interactions; appropriately scheduling patient
appointments and adequately verifying/updating and entering patient
demographic and insurance information in a manner that minimizes
errors/rework and maximizes revenue for services provided; performs
assigned duties as scheduled and meets deadlines. The position
requires the collection of patient data and appropriate
communication of results; placing patient needs as a priority;
empathizing with patients; maintaining strict confidentiality;
remaining calm and composed in difficult situations; prioritizing
and organizing to optimize available resources; adhering to
policies and procedures and leading others by example. Demonstrates
excellent customer service performance in that his/her attitude and
actions are at all times consistent with the standards contained in
the Vision, Mission and Values of Covenant HealthCare and the
commitment to Extraordinary Care for Every Generation.
- Encourages a collaborative, cooperative relationship between
team members and staff as a foundational environment for quality
patient care. Exhibits reliability and flexibility.
- Carries out provider orders according to established
- Demonstrates the commitment to quality goals and
- Triages patients and patient phone calls per Covenant
HealthCare policy and procedure.
- Schedules office appointments, referrals/ authorizations and
outpatient diagnostic testing for patients. Assures proper filing
of test results, hospital information and other pertinent
information in patient chart. Obtains/verifies/updates patient
demographic information and obtains/verifies insurance eligibility
and benefits, entering necessary updates to system for billing
purposes. Processes/tracks medical "release of information
requests" consistent with HIPAA and other requirements. Distributes
charts to providers in a manner that minimizes patient wait times.
Process, enter and collect for patient out-of-pocket costs,
including prior outstanding balances, at time of visit. Balances
daily cash and prepares/delivers bank deposit.
- Responsible for prescription refills and responding as
- Timely documents completely and accurately, according to
protocol, within the Electronic Health Record (EHR).
- Obtains reason for patient visit and takes appropriate vital
- Assists provider with setup and performance of procedures
including setup of sterile field.
- Performs diagnostic procedures at the direction of the provider
and completes controls as required by regulatory agencies.
- Coordinates x-rays, ultrasounds, labs, EKG's, etc., per
physician standing order.
- Maintains medical records and clinical standards in compliance
with regulatory agencies and Covenant HealthCare
- Properly administers medications. Provides patient information
regarding drug interactions. Follows regulations regarding narcotic
storage and maintains medical inventory log. Assures medications
have not expired.
- Assists patients in appropriate self-care techniques, providing
pamphlets and instructions. Addresses patient questions and
concerns following clinical protocols. Demonstrates awareness and
sensitivity to patient rights. Ordering practice supplies utilizing
Lawson Requisition software.
- Operation and maintenance of Autoclave including following
sterile processes to ensure sterility of instruments for patient
- Knowledge of and compliance with billing rules and regulations.
These include but are not limited to COBRA, HIPAA, Red Flag Rules,
Advanced Beneficiary Notice (ABN), Medicare Secondary Payer, No
Fault Laws and Worker's Compensation rules. Stays up to date with
changes and regulations.
- Responsible for obtaining/verifying and documenting in the EHR
relevant information prior to patient encounter, including but not
limited to Michigan Childhood Immunization Record (MICR), PMP
AWARxE, lab reports, imaging reports, hospital discharge reports,
specialists reports etc.
- Responsible for obtaining/verifying that the Consent for
Treatment/Release of Information, Medicare Letter, other necessary
documents, are signed according to legal guidelines and
Administrative Policies. Responsible for obtaining authorization to
treat an unaccompanied minor/distinguish if patient is an
- Independent with equipment technology which includes computers,
fax machines, printers, label printers, copiers, credit card
processers, scanners, etc. Has the ability to troubleshoot
equipment failure, change toner, labels, ribbons, and remove
incorrectly scanned documents, etc.
- Reviews superbill/charge slip for accuracy of
diagnostic/procedure coding and/or determines the proper diagnostic
and procedure codes necessary to properly reflect services
provided. Enters diagnostic and procedure codes, including billing
modifiers, into system for billing purposes in a manner that
properly reflects third-party carrier billing requirements.
- Actively contributes to cost containment by monitoring supply
utilization, time management, and productivity.
- Under the guidance of the Practice Manager, assists in
maintaining all CLIA, OSHA, HFAP and Corporate Compliance
regulations. Functions with an awareness of safety issues.
Demonstrates awareness of confidentiality and legal issues in all
aspects of patient care. Meets or exceeds all competency
- Removal of sutures/staples.
- Dressing wounds.
- Communicating results and answering patient questions under the
direction of the Physician.
- Any other duties as assigned by the Practice Manager.
- High school diploma (or equivalent) required.
- Successful completion of a competency-based Medical Assistant
training program or 3 years of Medical Assisting experience
o Certified Medical Assistant (CMA) or Registered Medical
Assistant (RMA) preferred.
- BLS certification required. (within 6 months of hire)
- Prefer a minimum of one year of experience working with an
Electronic Health Record (EHR) - EPIC EHR preferred.
Knowledge of medication side effects and how to effectively
communicate to patients. Demonstrated knowledge of and ability to
practically apply medical terminology, CPT-4 and ICD-10-CM coding.
Knowledge of proper "release of information" standards. Excellent
oral communication and interpersonal skills. Working knowledge of
Microsoft Office. Knowledge of coordination of benefits and how to
properly determine primary status, as well as the ability to
verify/interpret insurance benefits. Knowledge of proper cash
receipts handling procedures. Demonstrated knowledge of and ability
to practically apply medical terminology. Excellent oral
communication and interpersonal skills. Basic computer/typing
skills Ability to properly obtain/perform the following: o EKG o
Hearing Screening o Tympanometry o TB testing o Waived lab testing
o Vision screening o Vital signs o A.E.D use (Automated External
Defibrillator) o BLS o PFT o Specimen collections o Patient
education o CLIA Waived lab testing Ability to properly administer
medications, including proper dosage, proper site and proper
schedule. Ability to remain calm in stressful/difficult situations.
Ability to maintain confidential information. Ability to problem
solve and prioritize independently, efficiently, and effectively.
Ability to work accurately and calmly in multiple fast pace work
WORKING CONDITIONS/PHYSICAL DEMANDS
Ability to maintain regular, punctual attendance consistent with
the ADA, FMLA and other federal, state and local standards.
Constant handling, feeling, talking, hearing, tasting, smelling,
and near vision
Frequent lifting up to 25 lbs.
Frequent standing, walking, twisting, reaching, depth
perception, and field of vision
Occasional lifting up to 100 lbs. or more
Occasional sitting, lifting, carrying, pushing, pulling,
stooping, kneeling, crouching, squatting, crawling, and far
NOTICE REGARDING LATEX SENSITIVITY IN APPLICANTS FOR
It has been determined that Covenant HealthCare cannot provide a
latex safe or latex free work environment at any of its facilities.
Unfortunately, that means that any individual, including an
applicant or an employee, is likely to be exposed to latex while on
Covenant's premises. Therefore, latex tolerance is considered to be
an essential function for any position with Covenant.
Keywords: Covenant Healthcare, Saginaw , Clin CLER Med Asst Victor, Other , Saginaw, Michigan
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