(USA) Membership Representative
Company: Wal-Mart
Location: Saginaw
Posted on: January 9, 2022
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Job Description:
Position Summary...
Membership Representative
Are you someone that thrives in fast-paced environments, and has a
strong sales background? Our Membership Representative is a
salaried role for Sam's Club, and we are looking for friendly faces
with a passion to teach and train the associates at the registers,
self-check outs, club pick up and more! You will play a major part
in engaging our current members to utilize their available
benefits, as well as developing our business to business
relationships to grow membership. The pace can be really fast,
especially in the evenings, on weekends, and during a holiday
season. There will be times when you have to juggle several tasks
in a short amount of time while helping members: visiting
businesses, teaching and training, and supporting company
events-you get the idea! It's hard work, but our associates find it
rewarding, especially since they're a part of a large team with a
common goal: happy, satisfied members.
You will sweep us off our feet if:
communicating goals and providing feedback consistently
exceed expectations on results
You will make an impact by:
any questions they may have
The Membership Representative role is a great way to start your
development path at Sam's Club. Apply now!
The above information has been designed to indicate the general
nature and level of work performed in the role. It is not designed
to contain or be interpreted as a comprehensive inventory of all
duties, responsibilities and qualifications required of employees
assigned to this job. The full job description can be made
available as part of the hiring process.
What you'll do...
Drives membership in the club by communicating goals, results, and
feedback; ensuring updated signage; ensuring all marketing
collateral and
signage related to membership programs are up to date; and
completing and maintaining required documentation and forms.
Enables associate membership engagement by working
cross-functionally with members, managers, and associates to
identify training gaps and
needs; ensuring training plans and materials are efficient;
providing information on membership benefits; promoting the value
of company products
and services; teaching associates how to process and sell
memberships, upgrades, and credit accounts; communicating relevant
information on
membership events inside and outside of the club; and assisting
associates in the proper execution of membership plans to support
achieving
membership sales.
Directs club membership goals by selling memberships in the field
and in the club using various techniques (for example, cold
calling, making outside
appointments, membership drives); communicating with current and
prospective members; educating members on membership types,
programs, and
benefits; identifying member or prospective member needs with
appropriate membership benefits, services, or product solution;
responding to
membership questions and concerns; encouraging renewals; assisting
with account decisions; building membership levels; and promoting
the value
of Sam's Club products and services.
Performs sales activities on major accounts by negotiating sales
price and discounts; maintaining relationships with major clients
and prospects;
developing new relationships with members to grow and create
additional sales; assisting clients with making purchasing
decisions; adjusting sales
strategy to meet changing market and competitive conditions;
consulting with major account customers after sales to resolve
problems and provide
ongoing support; customizing offerings based on the needs of
prospective member; and responding to inquiries generated through
marketing efforts.
Coordinates, completes, and oversees job-related activities and
assignments by developing and maintaining relationships with key
stakeholders;
supporting plans and initiatives to meet customer and business
needs; identifying and communicating goals and objectives; building
accountability for
and measuring progress in achieving results; identifying and
addressing improvement opportunities; and demonstrating
adaptability and promoting
continuous learning.
Provides supervision and development opportunities for associates
by hiring and training; mentoring; assigning duties; providing
recognition; and
ensuring diversity awareness.
Ensures compliance with company policies and procedures and
supports company mission, values, and standards of ethics and
integrity by
implementing related action plans; utilizing and supporting the
Open Door Policy; and providing direction and guidance on applying
these in executing
business processes and practices.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this
position. If none are listed, there are no minimum
qualifications.
Minimum Qualifications
Bachelor's degree in business, communications, or related field OR
4 years' experience in sales, retail or related field.
1 year's sales experience in business to business sales.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this
position. If none are listed, there are no preferred
qualifications.
Supervisory
Primary Location...
5656 BAY RD, SAGINAW, MI 48604-2510, United States of America
About Sam's Club
Sam Walton opened the first Sam's Club in 1983 to meet a growing
need among customers who wanted to buy merchandise in bulk. Since
then, Sam's Club has grown rapidly, opening more than 600 clubs in
the U.S. and 100 clubs internationally. By offering affordable,
wholesale merchandise to members, Sam's Club helps make saving
simple for families and small business owners.
Sam's Club employs about 110,000 associates in the U.S. The average
club is 134,000 square feet and offers bulk groceries and general
merchandise. Most clubs also have specialty services, such as a
pharmacy, an optical department, a photo center, or a tire and
battery center.
Sam's Club is an Equal Opportunity Employer - By Choice. We believe
we are best equipped to help our associates, customers and the
communities we serve live better when we really know them. That
means understanding, respecting and valuing diversity - unique
styles, experiences, identities, ideas and opinions - while being
inclusive of all people.
All the benefits you need for you and your family
Eligibility requirements apply to some benefits and may depend on
your job classification and length of employment. Benefits are
subject to change and may be subject to specific plan or program
terms. For information about benefits and eligibility, see
One.Walmart.com/Benefits.
Frequently asked questions
On average, it takes 20-30 minutes to complete your application for
the first time. Subsequent applications will take less time to
apply as our system saves some of your application information.
Please note that some positions require the completion of
assessments in order to receive consideration for that role. Those
would take additional time.
No, you cannot change your application after submitting, so please
make sure that everything is finalized before you hit the submit
button.
Processing of information on paper is minimal, and Walmart
processes application information using an applicant tracking
system (ATS). Access to the data within the ATS is restricted to
authorized personnel, and the system itself is held to high
security standards by Walmart.
See All FAQs
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