Vault Teller

Company: Tech Providers Inc.
Location: Saginaw
Posted on: January 9, 2022

Job Description:

Title: Direct Payment Teller I
Location: Saginaw, MI 48602
Duration: 12 Months with opportunity for a contract extension

Job Description:
The Payment Processing Teller is required, to handle basic customer interactions, payment processing, accurate balancing of company funds and records, and overall credit and collections tasks typically received in person or by mail and according to company policy and procedures.
Duties:
Process 7,000 monthly bill payments by accepting cash, check or money orders
Answer general customer account questions
Complete identity verification for new utility service customers
Provide excellent customer service
Work independently in an office-related setting.
Maintain organizational standards within assigned office.
Control losses by following policies and procedures.
Process payments accurately without errors.
Perform to accuracy standards without exceptions.

Skills
The successful candidate will have:
Cash handling experience and a comfort in handling large sums of currency.
Knowledge of Microsoft Office programs (Word, Excel, Outlook)
The ability to type 40 words per minute & perform standard/routine office tasks.
The ability to work independently & a track record of providing excellent customer service.
Excellent verbal communication skills & organizational skills.
The ability to maintain composure and professionalism with a challenging customer base.
The ability to accept and follow direction and departmental policies and procedures without exception

Preferred Qualification:
Experience with SAP applications including Cash Desk

The ability to successfully pass a pre-employment background check and credit check (as required for cash handling positions)
This position may provide occasional backup coverage to alternative direct payment office locations on a prearranged basis.

Education
A high school diploma or GED (College education preferred)

Keywords: Tech Providers Inc., Saginaw , Vault Teller, Other , Saginaw, Michigan