Company: Tech Providers Inc.
Posted on: January 9, 2022
Title: Direct Payment Teller I
Location: Saginaw, MI 48602
Duration: 12 Months with opportunity for a contract extension
The Payment Processing Teller is required, to handle basic customer
interactions, payment processing, accurate balancing of company
funds and records, and overall credit and collections tasks
typically received in person or by mail and according to company
policy and procedures.
Process 7,000 monthly bill payments by accepting cash, check or
Answer general customer account questions
Complete identity verification for new utility service
Provide excellent customer service
Work independently in an office-related setting.
Maintain organizational standards within assigned office.
Control losses by following policies and procedures.
Process payments accurately without errors.
Perform to accuracy standards without exceptions.
The successful candidate will have:
Cash handling experience and a comfort in handling large sums of
Knowledge of Microsoft Office programs (Word, Excel, Outlook)
The ability to type 40 words per minute & perform standard/routine
The ability to work independently & a track record of providing
excellent customer service.
Excellent verbal communication skills & organizational skills.
The ability to maintain composure and professionalism with a
challenging customer base.
The ability to accept and follow direction and departmental
policies and procedures without exception
Experience with SAP applications including Cash Desk
The ability to successfully pass a pre-employment background check
and credit check (as required for cash handling positions)
This position may provide occasional backup coverage to alternative
direct payment office locations on a prearranged basis.
A high school diploma or GED (College education preferred)
Keywords: Tech Providers Inc., Saginaw , Vault Teller, Other , Saginaw, Michigan
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