Patient Transporter

Company: Mary Free Bed Rehabilitation Hospital
Location: Saginaw
Posted on: January 10, 2022

Job Description:

Mary Free Bed @ Covenant HealthcareJob Description
Job Title: Patient Transporter Job Code: 1365Department/Program: Nursing

We have the great privilege of helping patients and families re-build their lives. It's extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients "Ask for Mary," they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership to clinicians and care providers. Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care. Mary Free Bed at Covenant Health Care provides inpatient rehabilitation care for patients in the Saginaw and surrounding regions. Mary Free Bed Patient Transporter working in this location have the opportunity to receive support from both organizations and are expected to follow all applicable policies and procedures that apply to our work. In this job description, the term "Nursing Department" refers to all care and responsibilities that the nursing staff provide to the patients that we serve.
Mission StatementMary Free Bed: Restoring hope and freedom through rehabilitation.Covenant Healthcare: Extraordinary care for every generation.
Summary:A Patient Transporter, working individually and as part of a team, will provide transportation from acute care hospitals to assigned location. They may also provide transportation from a Mary Free Bed location for appointments or home post-graduation, discharge planning, community reentry or as delegated. The Patient Transporter will assist therapist by ensuring vehicle availability and be able to handle all emergency situations with confidence and controlled emotions.
Age Specific Responsibility: Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in assigned department. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his or her age-specific needs, and to provide the care needed as described in the department's policies and procedures.
Essential Job Responsibilities:

• Make eye contact and pleasantly greet each patient, visitor, and staff members; maintain a pleasant, friendly, and professional demeanor with all guests, clients, staff members and coworkers to create favorable impressions
  • Ensure a safe and secure environment during transport for the patient and their belongings
    • Drive company vehicles for outings and other hospital activities with staff or patients for both short and long-distance trips of up to three (3) hours each way while remaining alert and maintaining a high level of professionalism, situational awareness, and decision-making abilities
      • Display age appropriate interactions when dealing with members, patients, visitors and staff
        • Transport patients, visitors, or other guests to different areas of the Mary Free Bed location campus by wheelchair or escorting them as needed
          • Protect all hospital guest and staff's confidentiality according to HIPPA requirements
            • Adhere to hospital policies
              • Effectively communicate information in one-on-one and small group situations to guests, clients and associate
                • Other duties as assigned
                  Essential Job Qualifications (Knowledge, Education, and Training Requirements):
                  • High school diploma or GED
                    • Certified in Basic Cardiac Life Support
                      • Customer service experience (Health Care industry preferred)
                        • Ability to work flexible schedules and extended hours as needed
                          • Must have a valid State of Michigan driver's license, with CDL
                            • Must have and maintain a driving record with no Operating While Intoxicated (OWI) or Operating While Visibly Impaired (OWVI) infractions and 4 points or less (to meet company fleet insurance requirements).
                              • Must have ability to manage multiple priorities and multi-task and problem-solving skills
                                • Ability to work in inclement weather (hot, cold, rain, snow, etc.) for an entire shift. Note: Shifts will not be cancelled due to inclement weather and all employees will be required to attend their scheduled shifts and maintain a high quality of work despite weather conditions
                                  • Ability to speak, read and write standard English language; to read and comprehend simple instructions, short correspondence and memos; to write simple correspondence
                                    • Must be able to understand 24 hour and military time systems
                                      • Ability to use communication devices (phones, Vocera, etc.) in a clear, concise, and professional manner to meet and exceed the internal and external customer service expectations.
                                        • Ability to function in an environment with possible exposure to blood borne pathogens or other potentially infectious/hazardous materials, and possible exposure to high or low temperatures as both inside and outside conditions indicate
                                          • Physical Demands:
                                            • Must be able to push and pull (on wheelchair) 100 to 350 pounds frequently over considerable distances.
                                            • Must be able to occasionally lift and/or move irregularly shaped objects such as patient belonging, wheelchairs, other adaptive equipment and/or mechanical devises up to 50 pounds (and occasionally up to 75 pounds).
                                            • Ability to stand or walk for long periods of time up to twelve (12) hours per day
                                            • Ability to sit for long periods of time up to four (4) hours per day while remaining alert and maintaining a high level of professionalism and situational awareness.
                                            • Ability to remain at post for extended periods of time with patient(s) who are acting-out or have diminished impulse control, while staying alert and maintaining the highest level of professionalism and situational awareness.
                                            • Ability to enter and exit vehicles of all types several times per day
                                            • Competent with computers and with Microsoft Office Suite software (i.e. Outlook, Word, Excel, Access, etc.) [ED1]
                                            • Specific vision abilities required by the job include 20/20 corrected vision, color vision.
                                            • Functional hearing abilities for communications from a two-way handheld radio with an over-the-ear speaker system, cellular phone or other telephonic devices and PA speakers.
                                            • Ability to regularly run; stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear.
                                              Preferred Job Qualifications:
                                              • Bilingual
                                              • Previous hospital security or law enforcement experience
                                              • Computer experience
                                                Customer Service Responsibilities:Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential informationCommitment to Diversity, Equity and InclusionEmbrace Diversity, Equity and Inclusion, by:
                                                • Treating everyone with dignity and respect
                                                • Opening more doors to opportunities for underrepresented cultures
                                                • Growing talent and people
                                                • Evaluating and eliminating disparities
                                                • Taking action against injustices, bias and racism
                                                • Honoring our differences and how to collaborate
                                                • Educating staff, patients and the communities we care for
                                                • Restoring Hope and Freedom, togetherResponsibilities in Quality Improvement:Contribute by identifying problems and seeking solutions. Promotes patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.
                                                  Reporting Relationship: Nurse Manager
                                                  The above statements are intended to describe the general nature and level of work being performed by employees in this classification. If you require a reasonable accommodation to perform the essential functions of this position, you must request accommodation in writing, within 182 days after you know or should know of the need for accommodation.

Keywords: Mary Free Bed Rehabilitation Hospital, Saginaw , Patient Transporter, Other , Saginaw, Michigan