Customer Experience Banker
Company: The Huntington National Bank
Location: Saginaw
Posted on: June 17, 2022
Job Description:
DescriptionSummary: A Customer Experience Banker is a Financial
Concierge for our walk-in customers. You are responsible for
retaining and growing consumer and business customer relationships
by proactively identifying financial goals and needs and
recommending appropriate deposit, loan and other banking products
and services. You will process customer transactions accurately and
efficiently in order to provide exemplary customer service while
educating customers on bank products, services and
technology.Duties & Responsibilities:
- Providing excellent customer service and effectively resolving
customer issues.
- Being proficient in understanding and educating customers on
consumer deposit products and consumer lending.
- Proactively identifying opportunities to grow customer
relationships through a disciplined sales process, new customer
follow-up program, outbound calling, and sourcing referrals from
customers and partners.
- Educating and referring customers to other areas of the bank to
deepen relationships and build a strong partnership.
- Adhering to all operational, security, risk and regulatory
policies and procedures.
- Demonstrating acumen in sales, customer service, relationship
management, banking, consumer lending, business banking, business
lending, communication and presentation.Required Qualifications:
- High School Diploma
- 1 year customer service in banking, financial services or goal
driven retail sales. Can include military service in an
administration, contracting, civil affairs, or similar roleOR
- Bachelor's DegreePreferred Qualifications:
- Career minded individuals that want to join an organization
where they can gain experience and build a career. Huntington
provides career paths and development plans to get you where you
want to go
- Bachelor's Degree
- Cash handling skills preferred but not required
- Comfort with technology such as mobile services and online
banking services is a plusWorkplace Type:OfficeEEO/AA
Employer/Minority/Female/Disability/Veteran/Sexual
Orientation/Gender IdentityTobacco-Free Hiring Practice: Visit
Huntington's Career Web Site for more details.Agency Statement:
Huntington does not accept solicitation from Third Party Recruiters
for any position
Keywords: The Huntington National Bank, Saginaw , Customer Experience Banker, Other , Saginaw, Michigan
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