Check Out Clerk

Company: CMU Medical Education Partners
Location: Saginaw
Posted on: May 19, 2023

Job Description:

The Check Out associate has responsibility for the functions of receiving, scheduling and booking any and all follow up scheduling visits, and the ordering of testing for multiple locations. Establishing a working rapport with numerous outside facilities, physician office and hospitals. Exhibiting a friendly and professional demeanor and helpful affect towards parties within and outside the corporation.
+ Patient Reception
+ Patient Check out and distribution of the AVS
+ Chart Preparation
+ Answering incoming phone calls, documentation of telephone encounters and routing
+ Preparation of documents for outside referrals
+ Schedule appointments using protocol established within the department
+ Scheduling of tests multiple locations
+ Follow up on out going referrals and testing
+ Collection of co-pays, prior balances and posting of such collections
+ Information Gathering: Ensure accurate charting of demographics, insurance coverage, and additional data as needed.
WORKING ENVIRONMENT/PHYSICAL DEMANDS:
+ Periods of time spent sitting at a desk performing work, often involving a computer, keyboard, and eye strain.
+ General office working environment which can become very busy with frequent interruptions requiring mental focus and concentration.
+ Minimal lifting required.
+ Education: Minimum of high school degree
+ Proficient in the use of computers, word-processing and scheduling software or ability to learn applicable software.
+ Demonstrated experience in a customer service role.
+ Proficient written and verbal communication skills with multicultural sensitivity.
+ Medical background preferred
OTHER DUTIES
The above description provides a brief overview of the essential duties, responsibilities, qualifications, and requirements. It should not be construed as all encompassing. Additional duties may be assigned or deleted as needed.
CMU is an AA/EO institution, providing equal opportunity to all persons, including minorities, females, veterans, and individuals with disabilities.
ID: 2023-1567
External Company Name: CMU Health
External Company URL: https://cmuhealth.org/physiciancareers
Telecommute: No

Keywords: CMU Medical Education Partners, Saginaw , Check Out Clerk, Other , Saginaw, Michigan