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Remote Senior Education Client Support Analyst

Company: VirtualVocations
Location: Saginaw
Posted on: January 23, 2023

Job Description:

An education company is filling a position for a Remote Senior Education Client Support Analyst.

Core Responsibilities of this position include:
Applying problem definition methodology and techniques to help clients define the scope of software problems
Understanding and applying the administration, implementation and/or modification of software
Acting as a technical advisor to clients
Qualifications Include:

Bachelors degree in related field - -
4+ years' experience in a customer-facing role, preferably as a technical support analyst or consultant
Experience with troubleshooting SaaS applications
Experience with SQL, Freighter and/or relational databases
Experience using SalesForce and/or Netsuite
Proven strong written and verbal communication skills

Keywords: VirtualVocations, Saginaw , Remote Senior Education Client Support Analyst, Professions , Saginaw, Michigan

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