Remote Senior Education Client Support Analyst
Company: VirtualVocations
Location: Saginaw
Posted on: January 23, 2023
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Job Description:
An education company is filling a position for a Remote Senior
Education Client Support Analyst.
Core Responsibilities of this position include:
Applying problem definition methodology and techniques to help
clients define the scope of software problems
Understanding and applying the administration, implementation
and/or modification of software
Acting as a technical advisor to clients
Qualifications Include:
Bachelors degree in related field - -
4+ years' experience in a customer-facing role, preferably as a
technical support analyst or consultant
Experience with troubleshooting SaaS applications
Experience with SQL, Freighter and/or relational databases
Experience using SalesForce and/or Netsuite
Proven strong written and verbal communication skills
Keywords: VirtualVocations, Saginaw , Remote Senior Education Client Support Analyst, Professions , Saginaw, Michigan
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